FREQUENTLY ASKED QUESTIONS
All about
Vestiaire Personnel
Can I find my favourite article even if it no longer appears on the site?
If you order it once, the pattern of your garment will always be available for you. The pattern is saved, and you can access it for as long as you want to have it redone in the colour and fabric of your choice. You will be able to find your favourite items in your personal space, following each order.
I have an idea in mind but can’t find it on your website…
Send us an email or a message with your wish and we will put it to the vote of all our subscribers to decide on the new pieces of our collection.
How many colours and fabrics are available?
Our permanent catalogue has 15 different fabrics. Some references are available in a few colours only, while you may choose from more than 30 colours for others. We also regularly add exceptional references available in small quantities and for limited periods.
I am looking for white wide leg pants with cuffs – can I buy them here?
We do have several trousers models that are ready for you to customise. The white wide-leg model you have been looking for is probably waiting for you in our section trousers. Choose your white fabric, a model of wide, slim or straight trousers and customize it according to your wishes. Have a look here!
The pants never fit; can I have them made to measure?
Yes, it is possible to have your trousers made to measure. During a video conference, we will guide you through measuring yourself and a pair of trousers that fit you well to determine the measurements we will use to create your new trousers. Each call lasts approximately 20 minutes and is naturally free and without obligation to purchase.
Please contact us and make an appointment:
Contact
What is your ethical commitment?
We encourage women to buy less, better, and to know more about themselves in order to empower their choices. Then, we rethink the production and distribution circuits by reducing journeys and packaging, then eliminating overstocks and waste. As you see, we only produce clothes when you order them? Would you like to know more? Then it’s over here!
What is the frequency of collections?
We offer a timeless collection, available all year round, as well as a capsule that changes with the seasons. The clothes from this collection are bold in their cut and detail, and complement the basics already in your wardrobe – and those from Personal Vestiaire.
